Opened 10 years ago

Closed 10 years ago

#2223 closed defect (fixed)

problem with tile.openstreetmap.org

Reported by: krysha Owned by: jburgess777@…
Priority: major Milestone:
Component: mapnik Version:
Keywords: Cc:

Description

I have a problem with service tile.openstreetmap.org (does not load layer mapnik). Supposedly, the problem occurred while loading a large area maps using TrekBuddy_Atlas_Creator.jar (~06 Aug 2009)

Here's the result of trace

tcptraceroute tile.openstreetmap.org 80 Selected device eth0, address 10.100.22.73, port 50402 for outgoing packets Tracing the path to tile.openstreetmap.org (128.40.168.99) on TCP port 80 (http), 30 hops max

1 10.100.22.1 0.637 ms 0.936 ms 0.708 ms

2 10.100.65.233 0.549 ms 0.664 ms 0.714 ms

3 10.100.65.242 1.596 ms 3.354 ms 3.683 ms

4 10.100.64.74 0.508 ms 0.519 ms 0.461 ms

5 94.25.124.105 2.776 ms 2.353 ms 2.384 ms

6 so-1-0-0.m10-igw1.msk.ip.rostelecom.ru (87.226.139.78) 3.058 ms

3.249 ms 2.490 ms

7 xe220-201.RT.V10.MSK.RU.retn.net (87.245.253.17) 3.033 ms 3.037 ms

3.049 ms

8 xe000-9.RT.TC2.LON.UK.retn.net (87.245.233.82) 53.703 ms 85.887 ms

54.003 ms

9 so-0-1-0.lond-sbr4.ja.net (146.97.35.129) 54.768 ms 54.720 ms

54.460 ms

10 so-6-0-0.lond-sbr1.ja.net (146.97.33.153) 57.620 ms 54.907 ms 55.217 ms

11 LMN-LMN1.site.ja.net (146.97.42.62) 55.106 ms 54.615 ms 54.655 ms

12 ucl.lmn.net.uk (194.83.102.82) 54.675 ms 54.966 ms 55.131 ms

13 128.40.125.13 55.366 ms 54.882 ms 55.490 ms

14 * * *

15 * * *

16 * * *

17 * * *

18 *C

Change History (4)

comment:1 Changed 10 years ago by Tom Hughes

Yes - you were deliberately banned because you were bulk harvesting tiles. I believe the administrator of the tile server is looking into the details.

The traceroute failing is normal - our host firewalls all ping and traceroute traffic at their border. Please don't mail our host about OSM issues by the way - just contact us and we will talk to the host if necessary.

comment:2 in reply to:  1 Changed 10 years ago by krysha

Replying to tom@compton.nu:

The traceroute failing is normal - our host firewalls all ping and traceroute traffic at their border.

It was TCPTraceroute, rather than the usual traceroute

comment:3 Changed 10 years ago by Tom Hughes

Owner: changed from mapnik-team@… to jburgess777@…

Ah right - that will still fail in your case because you had been blocked in iptables. The point about contacting us and not our host still stands anyway.

comment:4 Changed 10 years ago by jburgess777@…

Resolution: fixed
Status: newclosed

I have removed your IP from the block list. Your IP was blocked after you downloaded in excess of 250k tiles on two occasions:

  • 255365 on August 7th
  • 293984 on August 1st

Normal web users only access a few thousand tiles per day. Bulk download tools place a big burden on our resources and we need to prioritize access to people actively viewing the map over those performing bulk downloads. Please remember this in future and try to restrict the numbers of tiles you download. There are no fixed limits but anything over 100k tiles per day might be seen as excessive and lead to an IP block.

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