Opened 7 years ago

Closed 7 years ago

#4596 closed enhancement (invalid)

Add ltmgfy support to osqa-based help system

Reported by: SomeoneElse Owned by: rails-dev@…
Priority: trivial Milestone:
Component: website Version:
Keywords: Cc:

Description

The help.osm.org system works well, but there is a definite issue with repeat questions, like this one:

https://help.openstreetmap.org/questions/16493/how-to-import-big-data

Sometimes a bit of gentle teasing might be in order, along the lines of

lmgtfy.com/?q=help

Change History (1)

comment:1 Changed 7 years ago by Tom Hughes

Resolution: invalid
Status: newclosed

There is no point asking for features to be added to the software which runs help.openstreetmap.org here as it is third party software that we just use - we don't develop it. The issue tracker for the OSQA software which runs it can be found at http://jira.osqa.net/secure/Dashboard.jspa.

It is also incorrect to raise this in the "website" component which is solely for the "www.openstreetmap.org" site.

Issues around the configuration of other sites should normally be raised in the "admin" component, but as those other sites generally run on third party software those should normally be restricted to requests to adjust configuration to enable/disable features which already exist in the software in question.

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