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Address not found, Error contacting api.geonames.org: 503 #5381

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openstreetmap-trac opened this issue Jul 23, 2021 · 1 comment
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Reporter: aecrichmond
[Submitted to the original trac issue database at 1.43am, Thursday, 14th January 2016]

Good afternoon,

I'd like to report an error with our business address. Our company is Animal Eye Care of Richmond. Our address is 2861 Huguenot Springs Road, Midlothian, VA 23113, USA. When our clients use GPS to find our office, it usually takes people to an empty field. We want to correct information on our address in all GPS systems.

I am using the Chrome web browser Version 47 with Windows 7 Professional. I went to www.openstreetmap.org. I searched for our address (above) and I got an error message: "Error contacting api.geonames.org: 503".

Can you please add our address to the Open Street Map GPS system? Our coordinates are:

Latitude: 37.56152069
Longitude: -77.69928217
Sea Level: 85m
Address: 2861 Huguenot Springs Road, Midlothian, VA 23113, USA

Can you please email us and let us know when this error is fixed?

Thank you,

Amy Collier
Animal Eye Care of Richmond
Phone: 804-355-5594
Email: aecrichmond[at]gmail.com

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Author: TomH
[Added to the original trac issue at 7.07pm, Monday, 18th January 2016]

If you want something on OSM you need to add it yourself, or find somebody to do it. We don't have staff to process things like this.

The geonames API is a third party search that we use as a backup for our own search, so that's outside our control and may sometimes fail.

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