Opened 3 years ago

Closed 3 years ago

#5383 closed defect (invalid)

Address not found, Error contacting 503

Reported by: aecrichmond Owned by: Animal Eye Care of Richmond
Priority: major Milestone: Wishlist
Component: admin Version:
Keywords: Cc:


Good afternoon,

I'd like to report an error with our business address. Our company is Animal Eye Care of Richmond. Our address is 2861 Huguenot Springs Road, Midlothian, VA 23113, USA. When our clients use GPS to find our office, it usually takes people to an empty field. We want to correct information on our address in all GPS systems.

I am using the Chrome web browser Version 47 with Windows 7 Professional. I went to I searched for our address (above) and I got an error message: "Error contacting 503".

Can you please add our address to the Open Street Map GPS system? Our coordinates are:

Latitude: 37.56152069 Longitude: -77.69928217 Sea Level: 85m Address: 2861 Huguenot Springs Road, Midlothian, VA 23113, USA

Can you please email us and let us know when this error is fixed?

Thank you,

Amy Collier Animal Eye Care of Richmond Phone: 804-355-5594 Email: aecrichmond@…

Change History (1)

comment:1 Changed 3 years ago by Tom Hughes

Resolution: invalid
Status: newclosed

If you want something on OSM you need to add it yourself, or find somebody to do it. We don't have staff to process things like this.

The geonames API is a third party search that we use as a backup for our own search, so that's outside our control and may sometimes fail.

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